by InTrieste
Italy’s post-Christmas sales season begins in Trieste and most regions on 5 January 2024.
Italian consumer watchdog Codacons reminds shoppers that during sales shopkeepers are obliged to display clearly the prices on items for sale, with the original price tag alongside the new discounted price.
Codacons says that shoppers should be aware of the regulations regarding sales and should check whether prices have actually been lowered.
Discounts are only allowed on stock already in the shop before the sales, not on items bought in at a discount.
Consumers should be wary of discounts of more than 50 per cent. Codacons says that only the highest-end shops could afford to offer such a discount, and that if consumers suspect a scam that they should contact Codacons or the police.
Shopkeepers are also obliged to accept the credit cards displayed on their windows as payment during sales.
Unless the item is damaged shopkeepers do not have to accept returns on sale items, nor are they obliged to allow customers to try on items.
